FAQ

You’ll receive a code for the main entrance before arrival. At the hotel, complete your check-in at the kiosk to pay city tax, after which you’ll be assigned your room number, and room access code.

No, our building is traditional Dutch with renewed staircases.

Most rooms have a fully equipped kitchenette. Only the Standard Double Room (The Essential) does not.

Luggage storage is not available on property. Nevertheless, please contact us in case you need to store your luggage and we’ll provide the address and name of a local storage station.

Early check-ins are not possible.

Approximately 10 minutes by train from Zaandam Station to Amsterdam Central Station.

Paid public parking is available across the street.

The address is: Zilverpadsteeg 71, 1506 SB Zaandam, Netherlands
Here is the google maps link:
google.com/maps/dir/?api=1&destination=Rozenhof&destination_place_id=ChIJ_VglL9T8xUcRdY-SORI6WMU

You can read more and book a spot on the Q Park website: https://www.q-park.nl/nl-nl/parkeren/zaandam/rozenhof/?utm_campaign=localmaps&utm_medium=organic&utm_source=google

No, but our central location offers many cafés and restaurants within walking distance. Check out some recommendations by visiting the “Explore” button on our website.

No, pets are not permitted.

Zenstay partnered with suppliers who offer various tours, rentals and more. You can explore them all here

All rooms face the main street, where you can expect a normal level of city noise. However, the windows are soundproofed, which helps ensure a comfortable and quiet stay indoors.

In most rooms, the windows can be opened, and some rooms also feature French balconies.

The lower (souterrain) rooms have smaller windows at street level, that can be open, but provide less daylight. One ground-floor room has large windows, that cannot be opened.

If you have specific preferences, please let us know in advance and we’ll do our best to accommodate you.

• Each room is equipped with a smart TV, which you can easily cast to from your smartphone. Please note that due to recent EU regulations, the Netflix app does not support casting to TVs.
• All rooms also include air conditioning, which can be set to either heating or cooling. If you need assistance, please refer to this friendly guide
• Rooms with kitchenettes are equipped with a microwave combi. If you need help using it, please refer to this friendly guide